1. Who We Are
Xiamen Yeli New Materials Co., Ltd ("YELI", "we", "us") operates this website to provide information about activated carbon products and services. Our office is located at Room 2604-4, No.6 Hubin East Road, Siming District, Xiamen, Xiamen City, China. You can contact us at info@yelicarbon.com.
2. Information We Collect
We collect only the information you choose to provide:
- Inquiry data — name, company, email, country, product interest, volume and message, submitted through our contact and quotation forms.
- Chat data — messages you send through our online consultation widget.
- Technical data — basic usage information (pages visited, browser type, approximate region) if analytics is enabled on the website.
3. How We Use Your Data
- To respond to inquiries, prepare quotations and provide technical support.
- To send samples and shipping information you request.
- To improve our website and sales response.
- To comply with legal obligations.
We do not sell, rent or trade your personal data. Data is shared with third parties only where necessary to provide the service you requested (for example, courier services for sample delivery), or where required by law.
4. Legal Basis (GDPR)
Where the GDPR applies, we process personal data on the basis of your consent (Article 6(1)(a)), performance of a contract or pre-contractual steps (Article 6(1)(b)), and legitimate interests in responding to business inquiries (Article 6(1)(f)).
5. Data Retention
Inquiry data is retained for as long as needed to manage the business relationship, and for a reasonable period afterwards for accounting and legal purposes. You may ask us to delete your data at any time, subject to legal retention requirements.
6. Cookies & Analytics
This prototype website does not set advertising cookies. If analytics is enabled in production, it will collect anonymized usage statistics, and you will be offered a cookie consent choice consistent with applicable law.
7. Data Transfers
As a China-based company communicating with buyers worldwide, your data may be processed in China and your own country. We apply appropriate safeguards for any international transfer.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete or export your personal data, and to object to or restrict processing. To exercise any right, email info@yelicarbon.com with the subject "Privacy Request". We will respond within 30 days.
9. Contact
For any privacy question: info@yelicarbon.com · +86 136 0090 6330 · Room 2604-4, No.6 Hubin East Road, Siming District, Xiamen, Xiamen City, China.